Once an incident has occurred, it is important to determine the facts and develop a plan to ensure a reoccurrence does not happen in the future. Basic causal factors, including the root cause, must be determined before a plan can be developed. Unfortunately most investigators stop at the direct and contributing causes. If the root cause is not determined, the conditions which allowed the event to occur may still be present in the workplace.
SET Solutions can provide the following Incident Investigation services:
- Root Cause Analysis (RCA)
- Root Cause Analysis Training (Put training outline behind this)
- Supervisor Incident Investigation Training (Put Outline behind this)
- Expert Witness