SET Consultants can work with management to develop job specific training processes for specialty electric power positions. Many times, utilities rely on job knowledge and training passed from one-employee to another without having a structured process in place to ensure competency. What does an employee need to know and perform successfully to meet job requirements? Training should include an integrated process of academic studies, hands-on/hard skills training and on-the-job training. All of these components should be aligned strategically to ensure employees have an opportunity to gain skills to successfully perform their job tasks. SET has worked with utilities to develop training processes for System Operator, Designer (Staking), Relay & SCADA Technician, Meter Technician, Customer Service Representative, Lineworker and several other job specific training processes.