This series will identify the importance of a strong incident investigation process. Learning what went wrong, why it happened and what can be done to prevent the incident in the future is an important part of an effective safety management system. Students will learn investigation techniques including how to perform a Root Cause Analysis (RCA).
This session is designed to introduce students to the fundamentals of incident investigation. It is important to know the specifics of an investigation including what needs to be investigated, why it needs to be investigated and when an investigation should occur. Students will:
How you respond to incidents play such an important role in determining what happened. This session will discuss basic methods for immediate response after an incident has occurred. Students will:
It is important to assess the information obtained during the response phase. This session will introduce you to analytical tools that can assist in determining what happened and how it can be prevented in the future. Students will:
A Root Cause Analysis (RCA) play such an important role in determining the root of the problem. Just as a tree will continue to live until you remove the root so will the conditions that caused an incident to occur. This session will introduce the student to components of a RCA. Students will:
Students will have an opportunity to complete some RCA exercise to gain skills and competency. This session will also allow for questions and answers.
Session 1 – September 15
What, Why and When to Investigate
Session 2 – September 17
Session 3 – September 22
Session 4 – September 24
Root Cause Analysis
Session 5 – September 29
RCA Exercises and Q&A
Can’t make a live session? On-demand recordings will be available.
Matt Edmonds is an adjunct instructor for the Incident Prevention Institute (iPi) and a published author to iP (Incident Prevention) magazine.
Matt is Vice President of SET Solutions, an organization that partners with iPi to provide workplace specific utility training services. He is a Certified Utility Safety Professional (CUSP) and a certified Construction Health & Safety Technician (CHST) and a Certified Instructional Trainer (CIT) with over 15 years of safety management experience. He is an OSHA authorized instructor for General Industry and Construction standards.
Matt provides specialty safety management services for electric power organizations throughout the US. He has been instrumental in the development of training courses designed for electric power organizations including OSHA 10- and 30-hour courses for electric power and for NFPA 70E electrical training and program development services. Matt presently works with utilities and contractors to provide technical and safety specific training, safety perception surveys, site audits and assessments, Root Cause Analysis and safety process evaluation and program development.
Pam Tompkins is a principle instructor for the Incident Prevention Institute (iPi) and a founding member of the USOLN (Utility Safety and Ops Leadership Network). She presently serves on the executive board of the USOLN. She is a regular contributor and published author to iP (Incident Prevention) magazine.
Pam is President and CEO of SET Solutions, an organization that partners with iPi to provide workplace specific utility safety management services. She is a 40-year veteran in the electric utility industry, a member of Institute of Electrical and Electronic Engineers (IEEE) and American Society of Safety Professionals (ASSP).
Pam worked in the utility industry for over 20 years and has provided electric power safety consulting for the last 20 years throughout North America, Caribbean and Central America. She has supported utilities, contractors and other organizations operating electric power systems in designing and maintaining safety improvement methods and strategies for organizational excellence. She is a Certified Safety Professional (CSP), a Certified Utility Safety Professional (CUSP), a Certified Utility Safety Administrator (CUSA) and an OSHA authorized instructor.